At popy99, your privacy is not merely an obligation — it is a responsibility we take seriously. Learn how we collect, use, and protect your personal information at all times.
We understand that your trust is our most valuable asset. Here are the six core pillars that shape our approach to protecting every player's personal data.
All data transmitted between your browser and popy99 servers is protected by SSL 256-bit encryption — the same technology used by leading financial institutions. Your information cannot be intercepted by any third party.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous monitoring. Only authorised personnel may access this data, and every access is logged for audit purposes.
You have the full right to access, correct, or request deletion of your personal data. popy99 provides a simple and transparent process for users to manage their own information without any hassle.
Popy99 has never and will never sell, rent, or trade players' personal data to any third party for advertising or marketing purposes. Your data is used solely for platform operational needs.
The popy99 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every aspect of our data collection and processing meets the prescribed legal requirements.
In the event of any security incident involving your data, popy99 is committed to notifying affected players within the timeframe required by law, along with the remedial steps taken.
Popy99 is an online wagering platform operating under the official domain popy99.win, providing digital entertainment services to players across Malaysia. We understand that your trust depends greatly on how we handle the personal information you share with us.
This Privacy Policy ("Policy") describes in detail how popy99 collects, uses, stores, protects, and in certain circumstances shares your personal data. This Policy applies to all users who access or use the popy99 platform via our website, mobile app, or any other digital channel we operate.
By registering an account, making a deposit, using our gaming services, or simply browsing the popy99 website, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read this document carefully in full, as it contains important information about your rights as a user and how we fulfil our responsibilities as a data controller.
This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Any privacy-related enquiries may be directed to our support team, available 24/7.
Popy99 collects various types of personal data depending on how you interact with our platform. This data collection is necessary to ensure we can provide a safe, fair, and high-quality service to all players.
The following are the main categories of data we collect:
| Data Category | Information Type | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number, gender | KYC verification & fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications & verification |
| Financial Information | Bank account number, bank name, transaction records | Deposit & withdrawal processing |
| Usage Data | Game records, betting history, login activity, platform activity | Account security & service improvements |
| Technical Data | IP address, device type, browser, operating system | Security & Technical Diagnostics |
In addition to data you provide directly, we also collect data automatically when you use our platform. This includes technical data such as your IP address, device type, web browser, and session information that helps us ensure the security and performance of the platform.
The personal data we collect is used solely for the operation and improvement of the popy99 platform. We do not use your data for purposes unrelated to or contrary to your interests as a player.
The use of your personal data at popy99 covers the following purposes:
Popy99 does not sell, rent, or trade players' personal data to any third party for advertising, marketing, or any other commercial purpose. This is an unwavering commitment.
However, in certain limited situations, popy99 may share some of your personal data with the following parties:
All third parties we work with are bound by strict data protection agreements. They are not permitted to use your data for any purpose other than what has been agreed upon with popy99.
Popy99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the popy99 platform.
The security of your personal data is the absolute priority of popy99. We continuously invest in the latest security technologies and procedures to ensure your information is always protected against cyber threats, unauthorized access, and data breaches.
The security measures we implement include:
While we take all reasonable steps to protect your data, no system is 100% risk-free. We encourage you to also take precautions such as using a strong password and not sharing your login credentials with anyone.
As a popy99 user and subject to the Malaysia Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data. popy99 is committed to helping you exercise these rights without any unnecessary obstacles.
To exercise any of the rights above, please contact the popy99 support team via live chat, available 24/7. We will handle your request seriously and within the timeframe required by law.
Popy99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for the period required by applicable laws and regulations.
Popy99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to platform services. Any changes will take effect immediately upon publication of the latest version on this page.
When we make significant changes to this Privacy Policy, we will:
It is your responsibility to review this page periodically. Your continued use of the popy99 platform after any Privacy Policy changes take effect constitutes your acceptance of the latest version of the Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the popy99 privacy team is ready to assist you.
You can reach us through the following channels:
Please provide your account name, the type of enquiry, and any relevant information so we can process your request more quickly and accurately. We are committed to addressing every privacy-related enquiry seriously and within the timeframe required by law.
For complaints that cannot be resolved internally, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP) in accordance with the provisions of PDPA 2010.